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If you disagree with a quote, you can request a second opinion directly through the app before authorizing any work. Our internal team of master mechanics also reviews all quotes to ensure fair pricing.

Absolutely. We use bank-level encryption via Stripe for all transactions. CHAMP never stores your raw credit card data on our servers.

If the issue is too complex for mobile repair, the mechanic will notify you via the app. You will only be charged the initial diagnostic fee, and we can immediately dispatch a CHAMP tow truck to bring your vehicle to a partnered facility.

Mechanics and tow operators can apply via the 'Become a Provider' page. You'll need to submit your ASE certifications (or equivalent), proof of insurance, and pass a background check.

Go to Account Settings > Billing > Payment Methods. From there, you can add a new credit card or set an existing one as your default.

Yes! You can add as many vehicles as you like in your 'My Garage' section. Make sure to enter the correct VIN so our mechanics know exactly what parts to bring.

A pre-authorization hold is placed when you book the appointment. You are only officially charged after the mechanic completes the work and you sign off on the service.

CHAMP processes provider payouts weekly via direct deposit. You can track your pending and historical payouts directly in the Provider Dashboard.